Our office is open Monday through Friday, 9:00 a.m. to 4:30 p.m., CST. We have voice mail for your convenience, which allows you to leave your order on nights, weekends and holidays.
After you place your order, you will receive two emails from AddictionSupplements.com. The first email is a receipt/confirmation which will arrive within minutes of submitting your order. You will also receive a shipping confirmation email once your order is on its way.
Order processing time is between 1-2 business days. Once an order is shipped, it can take 2-3 business days to arrive; depending on where in the country you are located and the shipping method selected. Our standard shipping is USPS Priority Mail.
Shipping costs are calculated based on the shipping address and the amount of the order. The range is $7.50 – $15.50 for standard shipping. Orders over $399 will automatically receive free ground shipping.
In addition to USPS Priority Mail, we do offer USPS Priority Express Next Day delivery. All expedited orders placed before 12pm CST Monday – Friday will ship on the same day. Free shipping over $399 applies to ground shipping only.
Unopened products may be returned for a full refund within 30 days of date received. Factory seal must be intact. Opened products may only be returned if the product is damaged or defective.
Refunds will be credited to the original payment card. Please allow up to 3 days from our receipt of return for refund to be processed.